Mono Solutions and Localogy released the “Do What With Me” report
- June 7, 2021
- 4:28 pm
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In the all-new “Do What With Me” report, Mono Solutions has worked with Localogy to dig into the service model preferences of small businesses.
We’re all familiar with Software-as-a-Service. But what really constitutes “as-a-Service” to small businesses? In a brand-new survey of 309 small business employees in the U.S., Mono and Localogy have explored how small businesses prefer to receive customer service, why they prefer one service model over the other and for which tools are SMBs more inclined to prefer DIY vs DIWM vs DIFM. But what are the service channel preferences of your small business clients? Are they aligned with the service channels that you offer?
For full information follow this link
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