vcita Introduces BizAI, the First AI-driven SMB Business Advisor, to Provide Small Businesses with Actionable Business Advice

[TEL AVIV, August 10, 2023] – vcita, the SMB technology platform for SMBs and the organizations that serve them, today announced the upcoming launch of BizAI, the first AI-powered SMB business advisor bringing the promise of AI within reach for small businesses. With BizAI, small business owners and their teams can access data-driven insights in an action-ready environment, based on their business’ own unique data, and an understanding of the whole market and business best practices. BizAI will launch in the coming weeks as part of the vcita SMB solution, as well as inTandem, vcita’s partner platform. 

The Power of Data-driven Insights

Designed to serve as a true business advisor, BizAI leverages vast amounts of data about small businesses alongside business data captured by the vcita platform, such as the business’ industry, service details, location, pricing, clients’  history, documents, booked appointments, and payments, all of which enable it to provide comprehensive insights and recommendations. The solution enables users to identify opportunities and diagnose areas for improvement, translating these insights into actionable recommendations for immediate implementation. BizAI utilizes language models and a conversational format to engage in chat-style dialogues and respond to free-text inputs from the user.

Personalized AI Consultancy

“Imagine a world where every small business owner would have access to a knowledgeable, personal, expert business consultant. This consultant would possess an in-depth understanding of the business and would whisper in their ear every time a decision needs to be made. This is our vision for BizAI. SMBs can fully access the benefits of AI within a user-friendly and actionable framework. Our goal is to witness this powerful tool serve as an agent of digital transformation and propel SMB growth,” said Itzik Levy, Founder and CEO at vcita. “With inTandem, vcita’s partner platform, BizAI will become available to a wide audience of SMBs using vcita’s business management solution through our extended partner ecosystem.”

Content Generation and Optimization

Moreover, in addition to providing valuable recommendations, BizAI can also assist businesses with content generation, adjusting the themes, tone, and style of content to the unique identity of the business.This enables SMBs to optimize their digital presence and assets with impactful and attractive service descriptions and skillfully crafted email campaigns to help drive their success.

Empowering SMBs Through AI

Our company has spent the past 13 years providing SMBs with advanced technology solutions and is committed to digital inclusion in the SMB community. vcita’s technology solutions include popular digital tools like online billing, CRM, online scheduling, marketing, and online presence. The company now aims to bring the promise of AI within reach for small businesses. Armed with BizAI’s personalized insights and recommendations, vcita is revolutionizing the way SMBs manage their operations and seize growth opportunities within a competitive market. With inTandem, vcita’s partner platform, organizations that serve the SMB market can join vcita’s partner ecosystem and expand their own SMB proposition to include these digital tools and AI-driven insights.

About vcita 

vcita dedicates itself to aiding small and medium businesses in thriving within today’s digital landscape by furnishing them with the tools necessary for managing and expanding their operations. Through vcita’s solution, small businesses can oversee all facets of their daily activities and client interactions, encompassing scheduling, billing, payment collection, client management, email, and SMS marketing. Moreover, inTandem by vcita presents a customizable, white-label platform tailored to meet the requirements of SMB service providers. This platform empowers organizations serving SMBs to incorporate all essential vcita tools under their own brand. By utilizing inTandem, partners can deliver exemplary service and value to their SMB clientele, thereby unlocking fresh revenue streams, diminishing churn rates, and bolstering customer loyalty. Hundreds of thousands of small business users worldwide and partnerships including marketing agencies, banks, financial service providers, telcos, MSPs, and fintechs, vcita delivers an innovative digital solution uniquely designed to serve the needs of SMBs and the companies that support them.

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