Telephone directories and directory enquiry services are still consulted by tens of thousands of users every day.
In 2004, the Belgian company European Directory Assistance (EDA) launched the English-speaking 1414 directory enquiry service as an alternative to the similar services of the incumbent telephone operator. By breaking this monopoly position, EDA unleashed no less than a minor revolution. The online version followed in 2008. Meanwhile, we are 15 years on. Time for a rejuvenation cure. 1414.be will have a more user-friendly interface, allowing users to find information faster and more intuitively, and will become a responsive website that can be opened on all mobile devices.