Innovation and transformational management in the public sector
What can the private sector learn from the public sector? Lots We often talk about management practices, organization management, process efficacies, and how to make companies more customer-oriented, efficient, inclusive –ultimately more profitable; we mainly discuss the private sector, when we discuss governments or the public sector if it is often in the form of a complaint. Having worked as a CEO for over 20 years in the private sector, I would be hard-pressed to use the words good management and the public sector in the same sentence. I would use the word leadership (or sometimes lack thereof) in the sentence with the government, but I would mostly use words like bureaucracy, long processes, and inefficacy. Or at least that’s what I used to say until I read our guest’s book. After reading the book by today’s guest, I realized there are some things the private sector can learn from the public sector. However, people are also trying to improve things in the public sector. In this episode, we talk about management, innovation, and continuous improvement in the Government and public sectors.
Dean Schroeder is an award-winning author, consultant, and academic. He’s the bestselling co-author of Ideas Are Free, The Idea-Driven Organization, and Practical Innovation in Government: How Front-Line Leaders Are Transforming Public-Sector Organizations(Berrett-Koehler Publishers; July 19, 2022). Dr. Schroeder has worked with organizations worldwide, led radical transformations at four companies, served on four corporate boards, and was on the board of examiners for the Malcolm Baldrige National Quality Award for six years. Schroeder is a senior research professor at Valparaiso University, where he formerly served as associate dean and founded the school’s graduate programs in management.