vcita Completes Full Rollout of BizAI, the First AI-driven SMB Business Advisor

(Seattle, WA, May 2, 2024) vcita, the technology platform designed to serve the needs of SMBs and the organizations that serve them, announced today that it has completed the full rollout of its AI-powered SMB business advisor, BizAI. During beta testing over the last several months, vcita saw the significant success and impact of BizAI, and is now making it available to all SMB users, including SMBs using partner solutions, built on its inTandem platform. 

Empowering SMBs with Cutting-Edge AI: Introducing BizAI

BizAI is different from other generative AI tools as it combines the wide perspectives of the market’s best practices with the deep familiarity with each individual businesses’ successes and failures, bespoke data that it is able to obtain exclusively through vcita. This enables BizAI to identify growth opportunities and diagnose areas for improvement, translating insights into actionable recommendations for immediate implementation. SMBs can use BizAI to build business growth plans, optimize their pricing and product offerings according to their competitors, generate converting marketing assets, analyze staff performance, and more. 

“BizAI is a pioneering AI-driven business advisor created specifically for the SMB sector,” said Itzik Levy, CEO and founder at vcita. “BizAI brings the strategic prowess of top-tier consulting into the hands of small business owners, empowering SMBs to navigate their unique challenges with tailored, actionable insights derived from a blend of external data, their own operational metrics, and industry benchmarks. The enthusiastic feedback from our beta testers has been incredibly affirming, and this is only the beginning of what BizAI can deliver.” 

Seamless Integration: How BizAI Fits into Your Daily Operations

 A common challenge in the adoption of AI is that SMBs don’t always know where AI might help them so BizAI is integrated into the everyday tasks of the business owner, offering them tailored insights and suggestions with contextual relevance. BizAI completely integrates into vcita’s business management solution, offering multiple touch points that present themselves to SMBs throughout their workday. For instance, SMBs receive prompts to use BizAI when they create and price a new service, write their cancellation policy, or respond to inquiries from promising prospects.

Driving Future Growth: What’s Next for BizAI

 “Our roadmap is packed with plans to further expand BizAI and make it available across all components of our platform. As a platform company, we will soon offer our partners the opportunity to leverage BizAI in two additional ways: the first is their ability to launch AI-enriched applications of their own, and the second is to draw AI-driven insights that help them better understand their SMB clients, detect risks such as churn and identify new business opportunities in real-time,” continued Levy. 

Real Results: Insights from BizAI Beta Users

 A recent survey of BizAI beta users highlights the value they’re gaining from the tool with 43% returning to BizAI within a week of their first usage. 63% used BizAI to seek critical business advice, such as how to position and price their services and products, highlighting the trust users have in BizAI. 32% of users copied the chat’s answers to the clipboard, indicating they were happy with the output and chose to use it. To see a full report with this data please click here. 

Empowering SMBs with AI-Driven Solutions: vcita’s Commitment

For the past 13 years, vcita has been equipping SMBs with advanced technology solutions and championing digital inclusion within the SMB community. Its range of technology solutions encompasses popular digital tools such as online billing, CRM, online scheduling, marketing, and online presence. Now, the company is making the promise of AI accessible to small businesses, further enhancing their capabilities and opportunities for growth.Armed with BizAI’s personalized insights and recommendations, vcita is revolutionizing the way SMBs manage their operations and seize growth opportunities within a competitive market. With inTandem, vcita’s partner platform, organizations that serve the SMB market can join vcita’s partner ecosystem and expand their own SMB proposition to include these digital tools and AI driven insights, increase engagement among their SMB customers, and unlock new revenue potential.

 About vcita 

vcita aids SMBs with digital tools for business management. Their platform includes scheduling, billing, client management, and marketing solutions. inTandem, a customizable white-label platform, serves SMB service providers by offering essential vcita tools. Partners enhance customer service, increase loyalty, and unlock revenue streams. With worldwide users and various partnerships, vcita delivers tailored digital solutions for SMBs and supporting companies.

For more information, visit www.vcita.com or follow us on LinkedIn.

Explore further updates from our members news.