Borrego Health Revitalizes Patient Experience in the COVID-19 Era with Yext Answers

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced its expanded work with Borrego Health, one of the largest non-profit Federally Qualified Health Centers (FQHC) in the United States, to power the health system’s website with Yext Answers.

In the wake of COVID-19, Yext Answers, Yext’s revolutionary site search product, has enabled Borrego Health to better understand the complex questions its patients ask on its website and provide up-to-date, official answers about testing locations, availability of telehealth services, special hours of operation, and more. The revamped site search experience also includes a special Centers for Disease Control and Prevention (CDC) plugin that surfaces the latest official information related to the pandemic.

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