AP Dialog Group

  • Offices in Baden, Switzerland and Vienna, Austria
  • More than 100 multilingual Customer Service Representatives
  • Languages covered: German, English, French, Italian, Swiss German and various Central-Eastern European
  • In- and Outbound outsourcing partner of major European companies operating in the DACH market
  • Leading outsourcer in the energy/utilities, home electronic, security,  24/7 on-call and health care business.
  • Leading Directory Assistance provider in Switzerland, Austria and Germany (own brands and outsourcing)
  • Own brand Directory Enquiry Codes 1820/1818/118811 & 11840
  • Purchaser of Swiss, Austria and German phone book data
  • Currently expanding our multichannel and digital-online presence